In some cases, the Synology assistant maps the drive for a limited amount of time and then the entire setup goes back to default settings, and in other cases, the changes aren’t applied at all. For these reasons, in today’s article, we will explore some of the best troubleshooting steps you can take to deal with this annoying issue. Please follow the steps written in this guide carefully to avoid causing any other issues.

What to do if I can’t map Synology drive on Windows 10?

1. Use File Explorer

Even though this might sound too easy to be true, some users have used this workaround to map their drives. The issue mentioned above seems to be caused by a conflict between the architecture of Synology and the Windows 10 drives. Depending on how evolved the problem is, Synology might not be able to map your drives entirely, or if it does, it will be only temporary. To avoid this, you can simply use the Windows 10 File Explorer to map your drive/drives. You can log into your account with the current account name and password.

2. Turn off password protected sharing

Need to delete mapped network drives? You can do it by following this guide!

3. Deactivate optional features inside

4. Modify settings inside Synology

In case your Synology assistant won’t map the drive, in today’s fix article we explored the best methods to apply in order to fix this issue. We would love to know if this guide helped you solve your issue. Please feel free to let us know if this article helped you by using the comment section below. READ ALSO:

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