Consequently, users can’t get new templates from within Word, Excel, or PowerPoint. These are some of the resolutions that have fixed the Something went wrong while downloading your template error for MS Office users.
How do I fix the downloading template error?
1. Get a template from the Office templates and themes page
Note that you don’t need to download templates from within Office applications. You can manually download templates from Office templates & themes on Microsoft’s website. Select a theme there, and click its Download button. That won’t fix the Something went wrong while downloading your template error within Office applications, but you can still get themes nonetheless.
2. Uninstall Visio Viewer
Note: Lots of Office users have stated that uninstalling Visio Viewer fixes the error. That’s the software that enables users to preview their Visio pictures within Internet Explorer. If you need to keep Visio Viewer, you can try reinstalling it. Click Download on this VV page. Then select either visioviewer64bit.exe or visioviewer32bit.exe and click Next to download the 64 or 32-bit version that matches MS Office’s bit version. In addition, if you experience problems uninstalling Visio Viewers or other problematic applications on your PC, you can rely on other best uninstaller software that completely removes certain programs.
3. Repair MS Office
Note: A better alternative Is to use Stellar File Repair, a tool designed to repair office files. It can fix several corrupt files such as PowerPoint presentations, Excel spreadsheets, ZIP archives, and Word documents.
4. Deselect the Allow Office to connect to the internet option
The above solutions are all confirmed resolutions and will fix the Something went wrong while downloading your template error for most MS Office users. Then you can download the templates you need within Microsoft Office applications again.
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