Many users are complaining that KB3176495 and KB890830 break both the Start Menu and Cortana. According to the troubleshooting tool, the required applications have not been installed correctly.

Cortana and the Start Menu stop working after install of KB3176495 and KB890830

“Cortana was working fine until today’s updates as shown above. After researching the problem and trying some fixes, I ran the program Troubleshoot Problems opening the Start menu or Cortana. The following screen capture indicates its findings:”

Fix: Cortana stopped working after cumulative update install

Solution 1 – Tweak the Registry

 

Solution 2 – Create a new administrator account

If you’re signed in with your Microsoft account, first remove the link to that account: Create the new administrator account:

Solution 3 – Reset your computer

The best solution would be to reset your computer from a restore point. RELATED STORIES YOU NEED TO CHECK OUT:

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