This issue can happen either because the computer you are using lost its connection to the software, or if the login credentials (password and email address) have changed or have not been able to synchronize. In this article, we will explore some of the best methods to try and troubleshoot this error. Please follow the steps mentioned in this article closely in order to avoid causing any other issues. Read on to find out how to do it.
How to fix Sorry we’re having trouble verifying your account Office 365 error?
1. Remove cache from every browser on your PC with a dedicated tool
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2. Verify the account details used in your Office 365 software
3. Verify that your Office 365 account has the correct license
If you are not the Office 365 administrator, you will need to contact the person that deals with this department inside your company and ask about the licensing of your software. If you are the Office 365 administrator, you will need to check the licensing of all the Office 365 software that are having issues identifying the account. You can update the license with the right username and password, and the error Sorry we’re having trouble verifying your account inside Office 365 will disappear. Please feel free to let us know if this guide helped you solve your issue by using the comment section below. READ ALSO:
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