You could only stream from one device at a time, but the limit is now increased to two. When you connect a third device, HBO Go’s too many devices error pops up. Here, we will show you just what to do when you can’t stream because of this error.
How do I fix the HBO Go too many devices error?
1. Stop streaming on the other devices
2. Use sub-accounts from your TV provider
The first solution above is the proper procedure to take in order to reduce the number of simultaneous streams from your account. Now, there may be no device to disconnect if they’re all really in use. Also, when you switch from device to device, you can get the HBO GO too many devices issue, whether or not you disconnect one. In this case, where you cannot disconnect devices, a walkaround that lets everyone enjoy streaming simultaneously is by using sub-accounts. Some TV providers allow your users to create accounts under yours. These accounts have their own usernames and passwords, and this is wonderful. It’s great because, with these secondary accounts, everyone can stream HBO Go without it warning you of too many devices connected. To get started with this solution, you first need to get in touch with your TV provider via this link to see if they let you create and use secondary accounts on HBO Go.
If HBO Go says too many devices are streaming simultaneously, it’s clear that you’ve reached the limit. Hence, troubleshooting this error is quite straightforward – simply stop streaming on one or more devices. However, if you absolutely need to stream on all three or more devices, this guide has also shown you how to do that. Hopefully, you have fixed the HBO Go too many devices problem. If not, let us know in the comments below.
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