With this error, you cannot get your game data or access your games. The error comes with no prior warning, and you feel like your Microsoft account is locked for no reason. It may be locked after multiple failed logins or a bug in the system. Also, the your account has been locked 0x80a40014 Xbox error could show up when you violate Microsoft’s ToS. We won’t dwell on the causes but offer you quick fixes to this issue. Read this guide to the end.

How do I unlock my Xbox One account?

1. Confirm that the Xbox Live servers are online

Before proceeding with the other fixes, the first thing you should note is that due to server challenges, Microsoft can block several accounts that give false positives. You can confirm whether or not this is the case via the Microsoft Xbox Live status website. The screenshot above shows that there is no issue with the Xbox Live servers. However, if you identify a problem, then it means that the problem is beyond your control. You can only wait until Microsoft resolves their server problem. While waiting for the fix, you can still enjoy your Xbox One by putting it on Offline mode.  In this mode, you cannot enjoy multiplayer games or stream or access your digital content. Learn how to enter the Offline mode in the solution below.

2. Use your Xbox One in Offline mode

3. Delete your profile and perform a power cycling procedure

4. Reach out to the Xbox support

If you delete your account and perform a power cycling procedure, but then your account has been locked 0x80a40014 Xbox error still does not disappear, you may need to speak with the Xbox support. Visit the following website https://beta.support.xbox.com/contact-us, click on Ask a question, and let them know that your Microsoft account locked for no reason. The your account has been locked 0x80a40014 Xbox error pops up randomly, even if you do not remember violating any of Microsoft’s Terms of Service. Microsoft’s support team can help you unlock your account when you reach out to them. In the meantime, you can follow the steps here to put your console in the Offline mode and cut off yourself from Microsoft’s services to enjoy your games. Another solution for resolving this issue when it seems your Microsoft is account locked for no reason is to delete your profile and perform a power cycling procedure. If any of the fixes here worked for you, do let us know in the comments below.

SPONSORED Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ