This issue can occur due to the new Side Panel and disabling the feature can fix the issue. However, there can also be other reasons for this problem. In this article, we have listed a couple of troubleshooting tips to help you find the Salesforce button in Outlook.
What can I do if Salesforce button is missing in Outlook?
1. Enable Salesforce add-ins
These steps are only required if the Salesforce for Outlook add-ins are disabled. New to Outlook? Check out the best 10 Outlook features for new beginners.
2. Enable Email to Salesforce in Salesforce
3. Reset Outlook customization
Alternatively, you can also reset only the selected tab. In the Customize the Ribbon window, select the default tab that you want to reset to the default settings.
4. Confirm Add Email is enabled for Outlook Configuration
Note that you must have Salesforce System Administrator rights to be able to view or edit settings.
5. Turn off User Account Control
Need more info on how to manage User Account Control in Windows 10? Check out this handy guide. The Salesforce button not showing in Outlook issue mostly occurs due to the add-ins being disabled in the Salesforce for Outlook setting. We have listed all the possible fixes, so go through them and see which solves your problem. If you have any more questions or suggestions, feel free to reach for the comments section below. RELATED STORIES YOU MAY LIKE:
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