However, at times the Alexa may not connect to Wi-Fi or Internet and stop responding to the voice commands. While it is not always clear why the Alexa won’t connect to Wi-Fi, there are a few common reasons for the same. It can be an issue with your Wi-Fi router, signal issues, or problem with the Alexa device itself. In this article, we take a look at a couple of troubleshooting steps to help you resolve the Alexa won’t connect to the Wi-Fi problem for good.

1. Check your internet connection

Try opening a web browser on your smartphone or PC to see if the internet connection is working. You can also use an Internet speed testing tool to test if the connection is stable. If that’s okay, the problem could be with your hardware. Recheck the Wi-Fi password Make sure the password you are using to connect to your Wi-Fi network is correct. If your hardware is working correctly, find another device, and try connecting it to the same Wi-Fi network using the password. This should help you diagnose and resolve connectivity issues that might be occurring due to incorrect Wi-Fi passwords. Check for interference Wi-Fi signals have a limited range and this affects your ability to connect. Before you consider investing in a Wi-Fi range extender, make sure to check if the reason why your Alexa device won’t connect to WiFi is due to it being out of range. A mesh network can usually help you resolve this issue by creating a mesh network that can cover your entire home or workspace. Try to keep your Alexa enabled device as close to the WiFi router as possible. You may also want to remove or turn off devices like FM Radio or baby monitors that can interfere with the device.

2. Perform a device restart

Perform a network restart

Restart the Alexa device

3. Reset your Alexa device

Once complete, proceed to set up your Alexa device like you did the first time. If you face any issues during setup, try fixing the Alexa app stuck in setup issues with this guide. The Alexa won’t connect to the Wi-Fi problem that can occur due to network issues. Begin with checking your network for issues by performing a restart. If everything fails, try resetting the Alexa enabled device to resolve the error.

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