This is an extremely annoying problem, as you can’t get access to your main account, and all files seem lost a never-ending loop of moving from one profile to another. The issue seems to arise when computer experience a power cut and shuts down instantly without any chance of saving the session. This can cause Windows 10 to enter a never-ending loop of creating a new temporary backup profile, without access to the original files.

What to do if your Devices Diagnostic Data level has been set to Basic?

1. Restart your computer

2. Create another public profile in order to try and access the files on your hard-drive

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3. Change Diagnostic and Usage Data Settings

In this article we explored some of the best troubleshooting methods available for this issue. We would love to know if this guide helped you solve your problem. Please feel free to let us know by using the comment section below. READ ALSO:

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