You can use the service to send messages, make audio and video calls and conferences, send files, and more, all from the comfort of your web browser. Unfortunately, some users have reported having issues with Google Hangouts as they cannot send messages with it. Since not being able to send messages basically nullifies Google Hangouts, we’ve decided to create this troubleshooting guide to help you get past the problem.
What can I do if my Google Hangout messages are not delivered?
1. Clear your browser’s Cache
Since Google Chrome supports all the Google services, we will be looking over how to clear its cache in particular.
2. Use a different browser
Unfortunately, not all web browsers support Google services efficiently, as you can see below:
Chrome Supports all G Suite features and functionality. For customers entitled to support, Google also provides one-to-one support for Chrome core functionality Firefox Works well with G Suite but does not support: Offline access to Gmail, Calendar, Docs, Sheets, Slides Safari Microsoft Edge Internet Explorer Works well with G Suite but does not support: Offline access to Gmail, Calendar, Docs, Sheets, Slides Desktop notifications in Gmail
That being the case, if you are using any other web browser than the ones listed above, then you are bound to have issues with Google Hangouts.
3. Make sure your Internet connection is stable
this may seem like an obvious step, but you should check whether you are still connected to the Internet if Google Hangouts fails to send messages. Simply open another tab and try to load a different website and see if that works. By following these steps, you should be able to send Google Hangouts messages without any further issues. If you know of any other fix to this problem that we may have missed on, let us know by leaving a message in the comments section below.
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