The full error reads An error occurred while accessing the Office Document Cache. Close and reopen the Upload Center to try again. If the problem persists, move or delete the cache in the Upload Center settings dialog box. If you are facing this error, here is how to troubleshoot this problem on your Windows system.
Can’t access the Office Document Cache? Here’s what you need to do
1. Delete Microsoft Office Document Cache
The first method to fix this error is to delete your Microsoft Office Document Cache manually. Deleting the cache does not affect your saved documents but helps you to fix the syncing issue. Here is a two-step guide to doing the same. Perform a Clean Boot Performing a Clean Boot is not necessary but recommended. This is to ensure that cache files don’t get loaded during startup and stop the user from deleting them. Here is how to do it. Delete Microsoft Office Document Cache After the system restarts in Clean Boot state, do the following. Open System Configuration and enable all the services that you disabled. After the restart, you should have resolved the Microsoft Office Document cache error.
2. Kill Microsoft Upload Center Task / Delete Registry Keys
If the issue persists, you can try to kill the Upload Center services and then delete the Cache files manually. We will also delete a few keys from the Registry editor. Here is a three-step guide to doing the same. Kill the Upload Center Task Delete FileIO Registry Keys SPONSORED Want to block access to registry editing tools? Here’s how to do that properly! Rename and Delete OfficeFileCache Folder Note: First make sure to enable Hidden Items in the File Explorer to unhide any hidden items in the Office folder.
3. Uninstall Skydrive
If you have SkyDrive installed, you can fix the issue by uninstalling Skydrive and then reinstalling it. Here is how to do it.
4. Use third-party software for Office errors
Another solution is to use a reliable third-party tool that is compatible with every version of Microsoft Office and aims to repair, as well as recover damaged or corrupted files. This is an easy and safe way to retrieve important data you lost in its original form and fix .doc, .docx, XLS/.XLSX, and .ppt/.pptx/.pptm files. ⇒ Get Stellar Repair for Office RELATED STORIES YOU MAY LIKE:
How to run Microsoft Office Picture Manager on Windows 10 6 document management software to improve efficiency at the office How to transfer Microsoft Office Suite to a different PC or user
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